PRIVACY POLICY
Last updated: April 29, 2026
Mobile Pet Grooming VIP Corp (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://mobilepetgroomingvip.com/ or use our website, CRM, messaging tools, automation tools, and third-party integrations, including integrations with platforms such as TikTok and Thumbtack (collectively, the “Services”).
1. Information We Collect
We may collect the following categories of information:
a. Information you provide directly
We may collect information you provide when you contact us, create an account, request support, submit a form, or otherwise interact with our Services. This may include your name, email address, phone number, business name, billing information, and other information you choose to provide.
b. Account and integration information
If you connect a third-party platform to our Services, we may collect and process information made available by that platform in accordance with your authorization and the platform’s policies. Depending on the integration, this may include account identifiers, profile information, business or professional account information, authorized business details, messages, leads, negotiations, attachments, and related metadata.
c. Customer, lead, and communication data
Our Services may process customer and lead information on behalf of our business users, including names, phone numbers, email addresses, service request details, message content, attachments, appointment-related information, and other communications handled through the Services.
d. Automatically collected information
We may automatically collect certain technical and usage information when you use our Services, including IP address, browser type, device information, operating system, referring URLs, pages viewed, dates and times of access, and similar diagnostic and analytics data.
e. Cookies and similar technologies
We may use cookies and similar technologies to operate our website, remember preferences, improve performance, analyze traffic, and support security and fraud prevention.
2. How We Use Information
We may use the information we collect to:
– provide, operate, maintain, and improve our Services;
– authenticate users and manage accounts;
– connect, maintain, and support third-party integrations, including TikTok and Thumbtack;
– retrieve, display, organize, and synchronize leads, negotiations, conversations, messages, attachments, and related records within our CRM;
– send messages or perform actions through authorized third-party integrations on behalf of the applicable user or business;
– provide customer support and respond to questions or requests;
– monitor usage, troubleshoot issues, and improve product functionality;
– protect the security, integrity, and reliability of our Services;
– detect, investigate, and prevent fraud, abuse, unauthorized access, and other harmful activity; and
– comply with legal obligations and enforce our agreements.
If we process customer or lead data received through a third-party platform on behalf of a business user, we do so solely to provide our Services to that business user and for related security, support, and compliance purposes.
3. How We Share Information
We may share information in the following circumstances:
– With service providers and contractors that help us operate our business and Services, such as hosting, infrastructure, analytics, communications, support, and security providers.
– With third-party platforms and integration partners when necessary to provide the features you request or authorize.
– With the applicable business user or account owner on whose behalf data is processed through our Services.
– When required by law, regulation, legal process, or governmental request.
– When we believe disclosure is necessary to protect our rights, users, systems, property, or the public.
– In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
We do not sell personal information to third parties.
4. Third-Party Platforms
Our Services may integrate with third-party platforms, including TikTok and Thumbtack. If you choose to connect a third-party account, you authorize us to access and process certain information from that platform as needed to provide the integration features you enable.
For example:
– If you connect TikTok-related services, we may process the information necessary to provide the TikTok features you authorize.
– If you connect Thumbtack-related services, we may process business account information, leads or negotiations, customer messages, and related communications data in order to display and manage those interactions within our CRM and, where authorized, send replies on behalf of the connected business.
Your use of third-party platforms is also subject to those platforms’ own terms, privacy policies, and rules. We are not responsible for the privacy practices of third-party services.
5. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business and security records.
The retention period may vary depending on the type of information, the nature of the relationship, the applicable integration, legal requirements, and operational needs. When information is no longer reasonably necessary, we may delete it, de-identify it, or securely store it in a form that limits active use, subject to backup, legal, accounting, security, and dispute-resolution requirements.
If a third-party integration is disconnected or access is revoked, we may stop collecting new data from that integration and may delete or de-identify previously collected integration data when appropriate, subject to our legal, operational, security, and contractual obligations.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include encrypted connections, access controls, logging, monitoring, and other security practices appropriate to the nature of the data we process.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
Depending on your location and the nature of your relationship with us, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or limit certain processing.
You may also choose to disconnect certain third-party integrations through the relevant platform settings or by contacting us, where applicable.
To make a privacy-related request, contact us using the information below. We may need to verify your identity before processing your request.
8. Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children under the age prohibited by applicable law. If you believe a child has provided personal information through our Services, please contact us so we can review and take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date above. Your continued use of the Services after any update becomes effective constitutes your acknowledgment of the updated Privacy Policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Mobile Pet Grooming VIP Corp
info@mobilepetgroomingvip.com
12201 NW 35th St Ste 218, Coral Springs, FL 33065
(786) 277 7204
11. SMS Communications and Consent
By providing your phone number and interacting with our services, you consent to receive SMS messages from Mobile Pet Grooming VIP Corp related to appointments, reminders, service updates, and customer support.
We do not share, sell, rent, or disclose your mobile information with third parties for marketing purposes.
Message frequency varies depending on your interaction with our services. Message and data rates may apply.
You can opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.